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RatesCalc, Maroochydore, QLD

Straight-talking technology entrepreneur, Col Levander started RatesCalc, a software service company based in Maroochydore, Queensland, in 2017.

SYM Business Services helped with the bookkeeping of this one-of-a-kind, dynamic and complex business.

RatesCalc fulfils a niche within the service industry with its quotation and compliance software application tool that also produces employment schedules for contractors and employees. 

This multi award winning platform was created to help simplify and automate workflow for businesses providing staffing as a service, increasing efficiency, keeping wages and payroll processes legal and compliant, and rate quoting accurate. 

Complex Business Bookkeeping

About Col and RatesCalc

RatesCalc is a software service and technology company, we’re Australian made, Australian owned, started in Feb 2017. We solve a lot of pain and problems for organisations, particularly around understanding compliance involving employment and wages.

Our application is a quotation and compliance software. We also generate employment contracts and schedules to candidates who are working on behalf of other organisations.

We currently support a large volume of clients in Australia, but 2023 will see us move into multinational expansion.

Favourite part about owning his own business:

“For me, the best part is that, as a business owner, you have the responsibility of taking your team and your people on a journey and enhancing their lives. And your responsibilities aren’t just with those individuals, but also with their families.

That’s something I take very seriously. It’s almost like I’m the chief of a village! I like investing in people.”

No.1 business tip:

“Number 1 is: Just be straight, completely black and white! I’m like that in life and business. It attracts good people, not just clients or staff, but also good suppliers.

And… pay your bills on time, pay your people on time.

Just be clear and straight-talking!”

“We solve a lot of pain and problems for organisations, particularly around understanding compliance involving employment and wages.”


As a business owner of a scaling company, we’ve always struggled to get it right. 

We’re a complex technology company with international presence and to find a provider outside the “Big 4 or even 20” with expertise has been a great success story for us – Thanks to SYM!

RatesCalc, Maroochydore, QLD

Challenges before engaging the SYM Dream Team

“There were multiple challenges. We’ve got a very complex business with the way that we operate, particularly when it comes to invoicing and collection.

The challenges have always been reliability and understanding. I tried 3 or 4 different services in the past, some have made horrendous errors and mistakes. I have had direct bookkeeping employees and also used outsourced services abroad – none of them worked.

With SYM, this is the first time in recent years that it’s worked really well!”